A rising number of households are having their energy smart meters remotely switched to prepayment meters, the energy regulator has said. Energy firms use the technology to swap customers who are in debt to the more costly plan without needing a warrant. Ofgem said it had received reports of “vulnerable customers being left without power for days or even weeks”. Kelly, from South London, whose meter was switched, said: “I suddenly only had £3 on my electric until payday.” Once … read more »
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