Energy giant Scottish Power is paying £1.5 million in refunds and compensation after it charged customers above the price cap during the height of the energy crisis. Regulator Ofgem said today that Scottish Power Energy Retail Ltd had “agreed the redress package after the supplier confirmed that between 2015 and 2023, it mistakenly overcharged 1,699 direct debit customers a higher rate, which should only apply to those who pay by standard credit (on receipt of bill)”.
Herald 16th April 2024 … read more »
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