Energy consumers will benefit from stronger protections and improved customer service through the first comprehensive review of the energy regulator, which launches today. Households have paid the price for the country’s broken energy market, with sky-high bills, suppliers collapsing, and poor customer service during a cost-of-living crisis. The review will establish Ofgem as a strong consumer champion, driving up standards for household and business consumers both now, and as energy use evolves with smarter and greener technology. The significant rise … read more »
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