The government has warned energy firms not to hike direct debit payments for customers who are making “huge efforts” to cut usage. The business secretary has written to suppliers asking them to ensure bills reflect what homes are actually using, and do not over-estimate charges. Grant Shapps said he was concerned by reports that bills were rising despite people cutting back on energy use. Regulator Ofgem has been asked to look at making billing “more responsive”.
BBC 27th Nov 2022 … read more »
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