Many customers with prepayment meters have not yet redeemed vouchers to help with energy bills, the BBC has learned. From 1 October, households should have begun to receive the first instalment of the government’s Energy Bill Support Scheme. But figures from one in-store payment company revealed that only half of the expected value had been redeemed. A government spokesperson told customers to have their credit applied to their meter as soon as possible. The Energy Bill Support Scheme was first … read more »
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