A record amount of government support reached some of the country’s most vulnerable households in January, as those on traditional prepayment meters (PPM) redeemed more energy bill support vouchers than at any other point in the scheme so far. Redemption rates are up across all energy suppliers with three quarters of all vouchers now redeemed, following a dedicated government campaign and calls from the Energy Security Secretary for them to do more to help customers access all available support.
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